The JISC e-Learning and Pedagogy team wishes to acknowledge the support of the JISC Learning and Teaching committee and the contributions of the many individuals whose work has informed the development of this guide: in particular Helen Beetham, consultant to the e-Learning and Pedagogy strand, Professor Chris Fowler, Institute of Socio-technical Innovation and Research, University of Essex, Professor Grainne Conole, University of Southampton, Professor Terry Mayes, Glasgow Caledonian University, Dr Sara de Freitas, Birkbeck College, University of London, Dr Rhona Sharpe, Oxford Brookes University, Alistair McNaught, TechDis and the staff and learners at institutions featured in the case studies.